True Spirit Hair ("we", "our", or "the Company") respects and protects your privacy. This Privacy Policy is designed to explain how we collect, use, disclose, and protect your personal information. Please read the following carefully.
1. Information Collection
We may collect the following types of information:
1.1 Personal Identifiable Information
- Name
- Email address
- Phone number
- Mailing address
- Payment information
1.2 Non-Personal Identifiable Information
- Browser type
- Device information
- IP address
- Access time and date
1.3 Hair-Related Information
- Hair color, length, and texture
- Scalp condition
- Past experiences with hairpieces
2. Use of Information
We use the collected information to:
- Process orders and provide customer service
- Personalize your shopping experience
- Improve our products and services
- Send promotional emails (if you choose to receive them)
- Prevent fraudulent activities
3. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Exceptions include:
- Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., shipping companies)
- Compliance with legal requirements, enforcement of our policies, or protection of our or others' rights, property, or safety
4. Data Security
We implement various security measures to protect your personal information, including:
- Using encryption technology to transmit sensitive information
- Conducting regular security audits
- Limiting employee access to personal information
5. Use of Cookies
Our website uses cookies to improve user experience. You can choose to disable cookies, but this may affect the functionality of certain features.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy policies of these websites.
7. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
9. International Data Transfers
If you are located in the EU or other regions with specific data protection laws, please note that your information may be transferred to and processed in locations outside these areas.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and update the revision date.